Terms and Conditions of Website Use

1.1 Our site is operated by Exeter Space Limited (“we”, “us”, “our”).

1.2 We trade as Exe Space and operate flexible workspace at Exeland House, Tudor Street, Exeter EX4 3BR.

1.3 To contact us, email hello@exe.space.

2.1 By using our site you confirm that you accept these terms and that you agree to comply with them. If you do not agree, you must not use our site.

2.2 We recommend that you print or save a copy of these terms for your records.

3.1 Our Privacy Policy sets out how we collect and use personal information about you. It applies alongside these terms.

3.2 If you take workspace from us, that arrangement is governed by a separate agreement, which may be a membership agreement, a licence to occupy or a booking confirmation. The specific term, minimum commitment, notice period and fees vary depending on the type of space taken, and are set out in the agreement or confirmation you receive from us. They are not set out on our site.

3.3 If there is any conflict between these terms and that agreement, that agreement takes precedence in relation to your use of the workspace.

4.1 We amend these terms from time to time. Please check them each time you use our site, so that you understand the terms that apply at that time. The date at the top of this document shows when they were last updated.

5.1 Our site is made available free of charge.

5.2 We may update and change our site from time to time to reflect changes to our workspace, to our users’ needs and to our business priorities.

5.3 We do not guarantee that our site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

5.4 You are responsible for making sure that everyone who accesses our site through your internet connection is aware of these terms and complies with them.

6.1 Descriptions, images, drawings, floor areas, facilities and specifications shown on our site are for general information. They are illustrative, may change, and may not show the particular space you are offered.

6.2 Prices shown on our site are indicative starting prices. They are quoted exclusive of VAT unless we state otherwise, are subject to availability, and may change without notice.

6.3 Nothing on our site is an offer capable of acceptance. Information about workspace, services and prices is an invitation for you to make an enquiry. A contract is formed only when we confirm a booking in writing, or when you and we enter into a membership agreement or licence.

6.4 The availability of any particular desk, office, meeting room or service is not guaranteed until we confirm it to you in writing.

7.1 The enquiry form on our site is provided so that you can contact us about workspace. Submitting it does not create a booking, does not reserve any space, and does not oblige us to provide anything.

7.2 Enquiries submitted through our site are transmitted and stored by a third party form provider acting on our behalf. Please do not send confidential, sensitive or financial information through the form. Email or telephone us instead.

7.3 You must give accurate information when you contact us, and you must not submit an enquiry in the name of another person or business without their authority.

7.4 We aim to respond to enquiries within one working day, but we do not guarantee any response time.

8.1 We are the owner or the licensee of all intellectual property rights in our site and in the material published on it, including the text, layout, graphics, drawings, photographs, logos and the Exe Space name and marks. Those works are protected by copyright and by other laws and treaties. All such rights are reserved.

8.2 You may print one copy, and download extracts, of any page from our site for your personal use, and you may draw the attention of others within your organisation to content on our site.

8.3 You must not modify the paper or digital copies of any materials you have printed or downloaded, and you must not use any illustration, photograph, drawing, video or audio sequence separately from any accompanying text.

8.4 Our status as the author of content on our site, and that of any identified contributors, must always be acknowledged.

8.5 You must not use any part of the content on our site for commercial purposes without first obtaining a licence from us.

8.6 If you print, copy, download, share or repost any part of our site in breach of these terms, your right to use our site ends immediately and you must, at our option, return or destroy any copies you have made.

9.1 The content on our site is provided for general information only. It is not advice on which you should rely. You should obtain professional or specialist advice before taking, or deciding not to take, any action on the basis of content on our site.

9.2 Although we make reasonable efforts to keep our site up to date, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or current.

10.1 Where our site contains links to other sites and resources provided by third parties, those links are provided for your information only. They should not be taken as approval by us of those sites or of any information you may obtain from them.

10.2 We have no control over the contents of those sites or resources.

11.1 We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.

11.2 Different limits and exclusions of liability apply to the supply of workspace and services to you. Those are set out in your membership agreement, licence or booking confirmation, and not in these terms.

11.3 If you are a business user:

(a) we exclude all implied conditions, warranties, representations or other terms that might otherwise apply to our site or to any content on it;

(b) we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, our site, or your use of or reliance on any content displayed on it; and

(c) in particular, we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

11.4 If you are a consumer user:

(a) we provide our site for domestic and private use only. If you use our site for any commercial or business purpose, we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity;

(b) if defective digital content that we have supplied damages a device or digital content belonging to you, and this was caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation; and

(c) nothing in these terms affects your statutory rights.

12.1 We use your personal information only as set out in our Privacy Policy, which is available on our site.

13.1 Our site does not use advertising or tracking cookies. Where we use cookies or similar storage, they are limited to what is strictly necessary for the site to work.

13.2 Our site loads typefaces from a third party font service. When your browser requests those files, that provider receives your IP address and basic browser information. If you would prefer this not to happen, you can block third party requests in your browser settings.

13.3 If we introduce analytics or other non-essential cookies in future, we will ask for your consent before setting them.

14.1 You may use our site only for lawful purposes. You may not use our site:

(a) in any way that breaches any applicable local, national or international law or regulation;

(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

(c) for the purpose of harming or attempting to harm minors in any way;

(d) to send, knowingly receive, upload, download, use or re-use any material that is defamatory, obscene, offensive, or otherwise unlawful;

(e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material;

(f) to submit information that is false or misleading, or to impersonate any person or business;

(g) to knowingly transmit any data, or send or upload any material, that contains viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful programs or similar code designed to affect the operation of any computer software or hardware; or

(h) to extract, scrape or harvest data or content from our site by automated means, including for the purpose of training machine learning or artificial intelligence models, without our prior written consent.

14.2 You also agree not to access without authority, interfere with, damage or disrupt any part of our site, any equipment or network on which our site is stored, any software used in providing our site, or any equipment, network or software owned or used by any third party.

15.1 We do not guarantee that our site will be secure or free from bugs or viruses.

15.2 You are responsible for configuring your own information technology, computer programs and platform to access our site, and you should use your own virus protection software.

15.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, to the server on which it is stored, or to any server, computer or database connected to it. You must not attack our site by means of a denial of service attack or a distributed denial of service attack.

15.4 If you breach clause 15.3 you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with them, including by disclosing your identity. Your right to use our site will end immediately.

16.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take unfair advantage of it.

16.2 You must not establish a link in a way that suggests any form of association, approval or endorsement on our part where none exists.

16.3 You must not establish a link to our site from any website that is not owned by you.

16.4 Our site must not be framed on any other site, and you may not link to any part of our site other than the home page without our written consent.

16.5 We reserve the right to withdraw linking permission without notice.

17.1 We may suspend or block your access to our site if we reasonably believe you have breached these terms.

18.1 If you are a consumer, these terms, their subject matter and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you live in Northern Ireland you may also bring proceedings in Northern Ireland, and if you live in Scotland you may also bring proceedings in Scotland.

18.2 If you are a business, these terms, their subject matter and their formation, and any non-contractual disputes or claims arising out of them, are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

19.1 To contact us for any reason, including to make a complaint about our site, email hello@exe.space.